Kuzooo offers tracked delivery across India. Standard delivery is ₹69 for orders below ₹799, and free when the product subtotal is ₹799 or more.
01
Where we deliver
We deliver to every Indian state and union territory our courier partners reach, which covers the large majority of pincodes in India. Check your pincode on the product page or at checkout: if no courier reaches it, we tell you before you pay. We do not deliver to Army or Field post office addresses.
02
Shipping charges
A ₹69 standard delivery charge applies when the product subtotal is below ₹799. At ₹799 or more, standard shipping is free — anywhere we deliver, with no extra charge for distance. The charge is shown before payment.
03
Dispatch
Orders are dispatched within 24 hours of being confirmed. Cash-on-delivery orders are confirmed with you first. Tracking is shared once the courier collects the parcel; a label being created does not itself mean the courier has collected it.
04
Delivery estimates
Usual delivery times from order: about 4–6 days within Maharashtra, Goa and Gujarat; about 6–9 days to the rest of India, including Delhi, Bengaluru, Chennai, Hyderabad and Kolkata; and about 9–12 days to the North East, Jammu and Kashmir, Ladakh, Himachal Pradesh, Sikkim and the islands. The checker on each product page shows the courier's usual time for your pincode. These are estimates, not guaranteed arrival dates; courier availability, weather, holidays and local conditions can affect timing. Please contact us about an overdue order. Applicable rights concerning late delivery remain protected.
05
Shipping exceptions
If delivery fails, our team will contact you or arrange the next step with the delivery partner.
Business & grievance information
Legal name
AMIR KASSAM KHAN
Principal business address
Fourth Floor, Flat No. 402, C Wing, Aaradhya Gauri C Apartment, Unnamed Road, Nashik - 422003, Maharashtra, India
Customer care
support@kuzooo.com · +91 8788004270
Grievance officer
Amir Khan, Grievance Officer grievance@kuzooo.com · +91 8788004270
Consumer complaints are acknowledged within 48 hours and targeted for redress within one month from receipt.